AQQ77 Privacy Policy — How We Keep Your Information Secure

1 Introduction & Scope

Aqq77 (aqq77.org) is an online gaming platform offering slots, Live Casino, bingo, fish games, and Sports Betting to adult users in Bangladesh. We understand how valuable your personal information is, which is why this Privacy Policy clearly explains what data we collect, why we collect it, and how it is used.

This Privacy Policy applies to the aqq77 website, mobile version, and all associated digital services. By creating an account or using the platform, you are considered to have agreed to this Policy. If you have any concerns, please contact us before using our services.

2 What Information We Collect

When you register an account or use our services at aqq77, we collect the types of information listed below. Each piece of data is collected for a defined purpose, and we do not collect anything beyond what is necessary.

We collect information directly from you — at registration, during deposits or withdrawals, and when you contact support. Additionally, certain technical data is collected automatically, which is essential for platform security.

3 Purpose of Data Use

Aqq77 uses collected data only for specific and legitimate purposes. The primary use cases are outlined below:

• Account management: For registration, login, password recovery, and profile updates.
• Payment Processing: Payment gateway providers receive the necessary information to process deposits and withdrawals.
• Identity Verification: Your information is used in the KYC process to verify your age and identity.
• Customer Support: For support tickets, complaint resolution, and general correspondence.
• Security & Fraud Prevention: To detect unusual activity and identify multiple accounts.
• Responsible Gaming: To analyze gaming behavior and intervene when necessary.
• Promotional Communications: Promotional offers and bonus information are sent only with your consent.
• Legal obligations: Sharing information with regulatory authorities to comply with applicable laws.

4 Data Sharing Policy

Aqq77 never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

• Payment Processors: Mobile Banking, Nagad, Rocket, and banking partners receive the information needed to complete transactions.
• KYC service provider: Authorized third-party agencies for identity verification.
• Technology Partners: Service providers that support platform operations receive only the data necessary to perform their functions.
• Legal authorities: Under applicable laws in Bangladesh, we may be required to disclose information upon court order or directive from a regulatory authority.

Before sharing data with any third party, we ensure they comply with aqq77's privacy standards and have signed a data protection agreement.

5 Cookies & Tracking Technology

Aqq77 uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential cookies: Used to maintain login sessions and ensure platform security — these cannot be disabled.
• Performance Cookies: Collects anonymous data to identify which sections of the site are used most.
• Preference Cookies: To remember your language, theme, or other preferences.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some aqq77 features to not function properly.

6 Security Measures

Aqq77 uses industry-standard security technology to protect your information. Our security framework is outlined below:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & IDS: To detect and prevent unauthorized access.
• Regular Security Audits: Periodic testing conducted by independent security experts.
• Encrypted password storage: Passwords are never stored in plain text — only hashed versions are retained.

Please note that no online platform can guarantee 100% security on the internet. We encourage you to take precautions on your end — use a strong password and never share your login credentials with anyone.

7 Data Retention Period

Aqq77 does not retain your data longer than necessary. Different types of information have separate retention periods:

• Account information: For the duration the account is active and 5 years after closure (for legal compliance).
• Transaction Records: 7 years from the date of the last transaction, in accordance with financial regulations.
• KYC documents: Up to 5 years after verification, after which data is securely deleted.
• Gaming logs: Up to 3 years after the last activity.
• Support Contact: Retained for up to 2 years after resolution.

Once the retention period expires, data is automatically and securely deleted or anonymized.

8 Your Rights

As an aqq77 user, you have the following rights over your own data:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your data, subject to certain conditions being met.
• Right to Restrict Processing: You may request that data processing be restricted while a dispute is ongoing.
• Right to object: You may opt out of marketing communications at any time.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact our support team. We typically process requests within 30 business days. In some cases, legal obligations may prevent complete deletion of certain data, but you will be informed of the reason.

9 Minor Protection

Aqq77 services are strictly for users aged 18 and above. We do not collect information from or provide gaming services to minors under any circumstances.

• Age verification is mandatory at the time of registration.
• The KYC process verifies your National ID card or birth registration certificate.
• If a user registers with false information, the account will be terminated and any deposited funds will not be refunded.
• Any minor's data found in our system is deleted immediately.

10 Policy Changes

Aqq77 may update this Privacy Policy when necessary. If any significant changes are made, we will notify you by email or via a notice on the platform.

Your continued use of aqq77 after any changes have been made will be considered your acceptance of the updated policy. We recommend revisiting this page periodically. The "Last Updated" date at the top of the page always reflects the most recent version.

11 Contact

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact our support team:

Our dedicated privacy team takes every request seriously and is committed to responding within 30 business days.